Responsible Disclosure Policy

Disclosure Policy

• If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at support@scratchpad.com. We will acknowledge your email within five business days.
• Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within ten business days of disclosure.
• Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Scratchpad service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

Exclusions

While researching, we’d like you to refrain from:

• Distributed Denial of Service (DDoS)
• Spamming
• Social engineering or phishing of Scratchpad employees or contractors
• Any attacks against Scratchpad’s physical property or data centers

Thank you for helping to keep Scratchpad and our users safe!

Changes

We may revise these guidelines from time to time. The most current version of the guidelines will be available at https://scratchpad.com/responsible-disclosure-policy.